In corporate life I used to commission work from many different types of contractors and used to judge their value by looking at the ROI or business benefit their work produced, cost was of secondary importance provided there was a budget available. We had some great results along with some disappointments, overall I am quite proud of my achievements.
Now in a small business every penny counts and there are no budgets as such - so I have found it necessary to delve into contractors’ time and materials and learnt a huge lesson as a result.
You can do so much more with so much less, and how much better would the ROI have been if I had dived into the detail and understood the minutia of the work – the devil is as they say in the detail.
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